General Position Summary This position is responsible for ensuring that customers are satisfied at all times to the best of the company ability. Duties include supervising and managing customer service department, training employees to provide the highest standards of customer service, and ensuring smooth workflow within the department by communicating and coordinating with the Warehousing Operation Department. Essential Job Functions SUPERVISORY • Responsible for day-to-day supervision within the Customer Service Department. • Organizes and oversees all customer service operations on a continuous basis including checking work activities and schedules. • Reviews daily work schedules to plan out work and personnel assignments. • Capitalizes on employees’ strengths and assists the Warehousing Operation Department to enhance customer satisfaction and maximize operational efficiency. • Ensures that established policies, rules and regulations and procedures are followed. • Assists subordinate employees to resolve complex operation problems. • Conducts interviews, prepares to hire new employees and provides employee orientation. • Establishes employee goals and conducts employee performance reviews. • Ensures appropriate allocation of work within the Customer Service Department. • Encourages cultivation of subordinates for continuous growth. • Reports to the General Manager for appropriate staffing level. • Schedules and conducts employee meetings to keep department members informed and up to date. CUSTOMER SERVICE • Directs daily shipment arrangement, making sure such arrangement and control is done timely and correctly. • Sets up and updates standard operation procedures (SOPs). • Prepares quotations according to customers’ requests, making sure such quotations are competitive and reasonably profitable at the same time through negotiations with subcontractors etc. • Makes sales activities to current and expected new customers to maintain and expand business. Visits to customer sites for this purpose will entail business travel for a couple of days. • Negotiates with subcontractors such as warehousing, trucking and shipping companies etc. Entering into contracts on conditions reasonable and acceptable for our business model with approval from Senior Management. • Keeps in close contact with subcontractors when performing logistics services for customers to meet their requirements. • Resolves complaints from customers by considering and proposing appropriate solutions. • Continuing education and research to expand knowledge of logistic matters according to customer request and/or request by the General Manager. • Prepares budget for sales and gross profit per customer for each period as requested by the General Manager. • Analyzes result variances to ensure profitability and makes corrections as needed. • Prepares invoices to customers, and takes appropriate steps for collection.

Accounting • AA degree or higher • 2 or more years of work experience in Accounting • Detail oriented and efficient • Proficiency with Microsoft Excel • Knowledge with Sage 100 or MAS90/200 is a plus

EMPLOYMENT REQUIREMENTS: - AP/AR experience is required. - Minimum in AA degree or BA degree is required. DUTIES: - Will be responsible for AP/AR, create invoices and some administration.

Summary The primary responsibilities of this position are to involve sales activities in the business of import/export sales in the area of fresh/ frozen meat and other food items, to monitor the divisions’ accounts including revenue, expenses, and profits. This position often requires working non-traditional hours (evening and weekends depend on a situation) in order to successfully meet customers in Japan, or in Asia. This position also will require travel to mainly within U.S., Canada, Mexico & Japan. Key Responsibility areas: A. Trade with Japan and Domestic Customers. 1. Receive inquiries from customers, obtains and forwards offers from suppliers, and involved in price determination. 2. Receive orders from customers, sends Purchase orders to suppliers and confirms with customers. 3. Supervise export coodinators’ setting shipping-schedules, instructing shipping-vendors and oversee the shipping status being arranged. 4. Supervise reviewing status of Account-Payable and Account-Receivable, then follow up as necessary. 5. Negotiates and settles problems and claims as necessary. 6. Communicate with suppliers and customers to improve quality of the service and products. 7. Seeks to develop new businesses. Locate new products or services that would be of interests to the customers. 8. Monitor Meat Div. accounts, not only numbers of sales and purchases, but also profits and expenses, etc., and report to the managers. 9. Require business travels to out-of-town suppliers to inspect production sites and conduct related business negotiations, attend customers visit to production sites. 10. Entertain customers as needed.

The Electrical Engineering Manager manages Electrical Engineering and its members to ensure a smooth and efficient operation. The tasks involve but are not limited to monitoring workload of the electrical engineers, assignment of projects to electrical engineers, monitor the project progress to ensure that projects are on schedule, assist and lead to resolve technical problems, etc. The Electrical Engineering Manager participates in meetings with clients, vendors, and other disciplines within the organization to ensure projects are designed per our company's standards. This position has substantial discretion, autonomy and independence in the execution of his/her duties, decisions and/or responsibilities.

Primary Job Function • GENERAL ACCOUNTING. Issues sales invoices, verifies and enters data for incoming invoices, issues checks, receives A/P invoices and process payments, files accounting records, deposits checks, maintains CD control and makes wire transfer arrangements for both USA and German branch. Ireland branch will be added in 2021. • TAX-RELATED ACCOUNT MANAGEMENT. Maintains tax accounts including sales, use tax account, and unemployment accounts for various states (CA, ID, NY, OR, TX, VT, NC) and our German branch. • INVENTORY & ASSET MANAGEMENT. Responsible for labeling of assets, keeping records of purchases and the conducting of a periodic inventory check for both USA and German branch. • EXPENSE REPORTS. Audits expense reports against credit card company invoices to assure proper company policies followed. Files and tracks claims with the credit card company in the event of a discrepancy. Contacts employees in case of discrepancy and clears discrepancy as needed. • ACCOUNTING REPORT. Preparation of financial statement and accounting reports to Parent Company in Japan • SALES & LOGISTICS SUPPORT. Verification activity of sales and logistics: purchase orders and issues shipping invoice, maintains customer records and processes service parts orders, shipments, receipts and inventory.

EMPLOYMENT REQUIREMENTS: • Bilingual English/Japanese (Read and Write) • Bookkeeping experience is must or Entry level is ok (Accounting degree who likes number.) • PC skill (MS- Office proficient) • Able to use QuickBooks must DUTIES: • Month-end closing and prepare financial Report • Process A/P A/R etc. • Customer support

Position Summary: This position manages all domestic/international shipments ensuring effective customer service, carrier sales, accurate shipment processing, timely deliveries and troubleshooting errors for all existing clients. Responsibilities: General operations and Customer service: • Primarily responsible for providing effective customer service for all internal and external customers by utilizing in-depth knowledge of operational processes. • Co-ordinate with agents, customers vendors for timely shipments in assigned accounts. • Conduct a high degree of customer service and professionalism within a team environment through problem assessment, identification, and resolution. • Ensure Standard Operating Procedures are available for each account serviced. • Deliver custom solutions to client in order to simplify their logistics needs. Sales support: • Prepare and present proposals, quotes and recommend services for key accounts. • Conduct internal audit for assigned accounts, as needed. • Building relationships with key accounts and support their logistic matters. Qualifications: • Over 10 years’ experience in the logistics industry is strongly preferred. • Demonstrate ability to provide great Sales and customer service. • Domestic Travel as needed. • Outstanding problem solving and leadership skills • Experience providing customer service to internal and external customers, including meeting quality standards for customer services. • Knowledge of domestic and international transportation modes and providers. • Experience using time management skills such as prioritizing/organizing and meeting deadlines of multiple projects with varying completion dates. • Strong leadership. • Fluency in Japanese reading, writing, and oral communication is needed.

1) Systems Planner Job Summary We are searching for a Systems Planner to join our staff in Business Planning Management department. We're looking for a highly efficient, knowledgeable professional with systems planning and designing experience and the ability to respond to our corporate and customer needs. 2) Systems Planner Responsibilities and Duties • Understand operations and requirements by communications and interviews with managers, operation staffs and customers • Develop better operation flows and design functions by automations with computer systems and digital tools • Design system structures and functions with IT department staffs based on the communications with management and end users • Develop system requirement documents with sample illustrative screenshots and functions • Develop presentation materials for managers, end users, and customers’ interviews and meeting • Consultations to solve issues, save costs, and develop proposals • Manage and lead projects of consultation services, system developments, and package software implementations • Present presentations to customers for their feedback and requirements • Monitor corporate day-to-day operations and come up with solutions for performance betterment • Analyze data and develop reports and proposals for corporate managers and customers • Respond to managers, operation staffs, and customers for any inquiries and troubleshooting over the systems and operations • Business traveling both domestic and international destinations for meeting with our staffs and customers • Consultation sales to existing and potential customers 3) Skills Required • 3+ years' experience in systems planning and designing • 3+ years’ experience of consultation services in operations and system development • Project management experience preferred • Proficient in MS Excel, Word, and PowerPoint • Presentation and interview experiences with customers in English and Japanese

Employment Requirements: must have 10 years of international commodity procurement experience The Director of Purchasing directs, administers, and coordinates a significant portion of the company’s overall purchasing spend. This role will lead the activities of two personnel engaged in supply chain management, supplier partnership, development, and guidance, as well as work inter-departmentally to achieve the highest levels of customer service with minimum inventory investment and maximum manufacturing productivity. Essential Functions- Job Duties: The following duties are essential to performing the role. Qualified individuals must have the ability – with or without reasonable accommodation – to perform the following duties but not limited to: Strategic Sourcing: • Develop and implement a global sourcing plan that maximizes cost savings and offsets supplier risks. • Create holistic purchasing SOP programs across the entire company that covers not only raw material transactions but establishes RFP protocols for all major investments and spends, i.e. services. • Works closely with suppliers and R&D to ensure that all materials comply with all import/export regulations to prevent government holds. • Formulate and execute commodity strategies for major materials. • Perform market research on the industries and future prices, conduct quantitative savings analysis and make contracting recommendations. • Lead supplier selection and recommendation based on qualitative and quantitative analysis, long and short lists, and RFI an RFP development and analysis. • Work closely with business functions and key stakeholders and conduct domestic and international sourcing to gain a lower cost and/or better value proposition from suppliers. • Negotiate contracts with the suppliers • Develop process of monitoring and acting upon opportunities within the commodities markets. Supplier Management: • Develop Key Performance Indicators and conduct supplier evaluation and negotiation to gain supplier commitment • Develop the logistical model for purchasing raw and packaging materials which will provide the overall lowest landed cost Project Management: • Lead cross-functional teams across business functions to identify, develop and implement continuous improvement opportunities and solutions. • Execute ongoing purchasing activities within assigned scope, drive the creation and oversee the implementation of communication plans, and develop implementation strategy, responsibility assignments and timeline. Supervisory Responsibilities: Will directly supervise two Purchasing Managers. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Bachelor's degree (B. A.) from four-year college or university; and seven to ten (7-10) years procurement experience with a minimum four (4) years’ experience focused on international sourcing, commodities, supplier qualification, negotiations, contracting and contract management in food related manufacturing and supply management. Strong knowledge in the procurement field and import regulations. MBA a plus. APICS/CPIM/CPSM certification strongly preferred. Other Requirements: Work requires original and independent thinking in handling highly complex issues. Work activities are extremely variable and require interpretation of detailed guidelines, policies, and procedures. In some cases, guidelines may not be available, anticipation of needs and initiatives are important. This position will require regular contacts involving operating matters that involve controversy or significant complexity. Abilities: • Able to achieve cost reduction through strategic use of online bid (or e-sourcing) • Able to demonstrate functional expertise in online RFP (Request for Proposal), RFQ (Request for Quotation), RFI (Request for Information) • Able to work closely with business functions and key stake holders on new products both from a costing position and a sourcing position • Able to analyze markets closely to ensure below or at market pricing and identify supplier differentiations • Able to present the business case and commodity strategy to the management • Able to demonstrate procurement leadership experience or expertise in related operational fields such as Manufacturing, Logistics, or Technology • Able to manage multiple suppliers against cost, quality standard and delivery target • Able to determine effectiveness of purchasing staff and make recommendations to increase or decrease headcount requirement

Job Description •Assist purchasing dept. with placing orders and inventory control •Work with sales team to identify market trends and customer needs •Work with vendors and suppliers to follow up on orders and requests •Prepare POS materials such as flyers, sample packs, information sheets, etc. •Prepare meeting topics and discussion points •Negotiate offers, pricing, MOQs, etc with vendors •Data entry and paperwork processing as needed •HACCP, FSMA experience preferred •Other duties as needed Qualifications •Bilingual (English, Japanese business level) •Minimum 1 year purchasing experience or Japanese food experience •Will train the right candidate

EMPLOYMENT REQUIREMENTS: Handle Import/Domestic Inventory data entry. Issue PO and Sales orders. Prepare B/L. L/C, Airway bills. Create invoices for Sales orders. Shipping arrangements and tracking shipments.

Sales Assistant Job Summary: The Sales Assistant will be responsible for maintaining regular contact with customers. Ensuring all customer orders are processed in respective databases. They will need to communicate effectively with other departments to ensure efficient fulfillments of orders can be completed. This job also requires partial receptionist and order clerk duties as well. Sales Assistant Job Duties: • Maintains customer promotional and replacement excel database files. • Resolves pricing discrepancies on customer invoices. o Regular v. Special prices; forward resolutions to manager. • Provide customers with special product information as needed o Including but not limited to promotional or sales period information. • Process customer sample requests, arranging shipments. • Maintain customer database, prepare and distribute monthly reports. • Any other job duties that may be assigned or supportive in nature. Partial Receptionist Job Duties: • Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. • Directs visitors by maintaining employee and department directories; giving instructions. • Maintains security by following procedures; monitoring logbook; issuing visitor badges. • Answers, screens and forwards any incoming phone calls while providing basic information when needed. • Receive and sort packages sent to office. Partial Order Clerk Job Duties: • Process customer orders, ensuring order accuracy • Prepare daily invoices and shipping documents • Contact customers about order information • Unit prices, shipping dates, and any anticipated delays. • Receive and respond to customer complaints. • Verify customer order information, • Checking it against previously obtained information as necessary. • Direct S&L departments of customer orders and shipping addresses. • Upsell additional merchandise to prospective or current customers by telephone. • Create order-related statistics, and prepare reports for management. Sales Assistant Skills and Qualifications: Data Entry Skills, Reporting Skills, Administrative Writing Skills, Customer Focus, Self-Development, Attention to Detail, Professionalism, Microsoft Office Skills, Teamwork

Sales Representative (Huntington Beach, CA) A fast-growing international tea company is seeking a positive and personable Sales Representative for B to B sales. Job Duties: 1. Sales · Create marketing strategies for effective sales activities, email marketing, and social media. · Prepare and attend trade shows (Nationwide.) · Establishes new accounts. · Manage and Maintain accounts: keep good relationship with existing customers and obtains orders. · Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. · Recommends changes in products, service, and policy by evaluating results and competitive developments. · Contributes to team effort by accomplishing related results as needed. 2. Forecast and Purchasing · Manage inventory, forecast, and purchasing. · Create purchasing plan and execute purchasing. · Manage import process. Skills/Qualifications: Motivation for Sales, Client Relationships, Customer Service, Meeting Sales Goals, Closing Skills, Analytical Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skill. · Must be a self-starter with an independent work ethic. · Strong organizational skills. · Strong with numbers and analytical skills. · Must have excellent verbal and written communication skills · Proficient with QuickBooks, Microsoft office, Excel, Outlook, and familiar with a variety of social media platforms including Facebook and Twitter. · Food Science Degree or experience is helpful but not required. · Willingness to travel and work trade shows. · 2 to 5 years of previous sales or Marketing experience preferable · Graphic Design with Illustrator skills preferable

Requirements: Will provide supports to professional athletes in US Must be able to drive a van Bilingual in Japanese Excel & Word Search skill with internet Target start date is approximate Sep 2020 No prior experience with needed. Must like helping others Must be able to drive

Must be bilingual in Japanese Sales of Noise Analysis System and provide technical consultation, mainly for automotive industry At least BS degree, advanced education in technical field is preferred such as physics, math, engineering Will travel within OH or Aichi, Japan will sponsor visa if on valid OPT

Packing small part to the small box, labeling inside WH.

EMPLOYMENT REQUIREMENTS: - Bilingual English/Japanese (speak, read and write). - PC Skills (Excel, QuickBooks) Bookkeeping experience is must. Must have QuickBooks experience. DUTIES: - Financial statement, Asset list, inventory control to use QuickBooks Processing of pay roll using ADP knowledge

This position is responsible for conducting sales for the assigned sales area, suggesting strategies to management, developing business, and implementing sales functions. Increase Profits by achieving sales targets; by operating within budgetary guidelines; by communicating with or visiting current and potential customers to increase sales; by conducting cold calls to new contacts; by analyzing sales trends and operating efficiency, product presentations, and best practices in order to maximize profit; by researching and identifying potential customers; by developing proactive sales methods including end user customer presentations, phone sales, potential cold calling, and new business opportunities at trade shows and industry events; and by performing any other sales functions as necessary. Manages and Expands Customer Accounts by contacting customers regularly via telephone, e-mail, letters and in person to ascertain their needs and keep business and information flowing smoothly; by attending “house” shows as necessary to introduce new products; by visiting customers to pick up repairs, deliver orders, or drop off orders on a daily basis (customers are located throughout LA county); by physically collecting payments; by following up on past-due accounts to ensure that all collections are completed; by providing price quotes, proposals, and credit terms to current and prospective customers; by making presentations about products; and by identifying customer needs or problems in a timely manner, and reporting all problems to the necessary parties. Performs Marketing Functions by following up on all product sales leads and inquiries received from magazine advertising, web sites, trade shows, and distributors; and by performing any other marketing functions as necessary. Represents the Company by attending trade shows and other events to grow the Company’s business; by traveling within assigned territory as necessary, and by representing the Company in any other capacity as needed. Travel – Orange County; Out of state – NJ, NY, IL, Hawaii etc

EMPLOYMENT REQUIREMENTS: - Bilingual English/Japanese (speak, read and write). - PC Skills (Excel, QuickBooks) Bookkeeping experience is must DUTIES: - Petty cash, Payroll, A/P, A/R, making invoice, mailing, etc.

We are looking for a Senior Manager or Associate Director (depending on experience) of IT Systems that will be accountable for delivering IT projects and production support to our Sales, Marketing, and Fleet Services teams. This role will be part of the IT leadership team, he/she will report to the US VP of Operations, with dotted line reporting to the Global CIO. The ideal candidate is expected to effectively ensure IT conformity of our Go-To-Market IT Systems (SFDC, SAPbyD, and Hubspot) and to ensure daily IT operations and service delivery are properly executed. He/she must also ensure that company infrastructure and its services are up and running and meeting predefined SLAs – which requires him/her to develop infrastructure plans and perform capacity planning to meet business growth. In addition, this role will be responsible for the internal governance of IT policy/rules while managing ongoing IT projects. Responsibilities: ● Lead, build, and coach a team that will closely partner with functional leads and business executives to deliver IT solutions that help drive our business forward. ● Responsible for all business applications supported by IT across Sales, Marketing, Customer Success, Fleet Services, and Finance - Salesforce, SAPbyD, Zuora. ● Work with the VP of Operations and Global CIO on strategic IT initiatives, budgeting, and planning, including setting priorities, driving focus and accountability to business commitments. ● As an IT business partner, you will deliver on the GTM portfolio, provide technical leadership, create and manage the IT roadmap and ensure timeline, investment plan, and goals are well understood by all parties. ● You will drive the governance process for intake/prioritization of the GTM business systems enhancement requests and ensure they are aligned with business and global IT priorities. ● Lead a team that makes systems/processes more efficient, reduces manual work, and provides solutions that enable the business to make better decisions. ● Coordinate delivery of IT services and solutions to the US business in collaboration with the global IT organization. ● You will manage operations related to IT infrastructure and service delivery (asset management, network infrastructure, IT support, and security) to all US offices. ● You will manage the implementation and enhancement of IT infrastructure projects through an IT team or 3rd party vendors. ● You will manage change initiatives properly and in a systematic manner to ensure the availability, performance, and reliability of the systems impacted by the change. ● You will escalate and identify new requests and security-related incidents to the global IT organization (based in Tokyo, Japan). ● You will communicate to the Global IT organization with efficiency and accurately update any progress and/or delays to projects and global IT initiatives. Basic Qualifications: ● 5-10 years of in-house IT management experience, with experience managing teams of greater than 5 people. ● Expertise in ERP/CRM SaaS cloud technologies, primarily Salesforce (Marketing, Sales, Service cloud) and/or SAPbyD (Finance, Supply Chain) for B2B businesses. ● Deep understanding of sales operations, Q2C, and marketing automation tools with an understanding of how they can be best integrated with Salesforce. ● Possess excellent leadership, management, organization, and communication skills. ● Experience as a change agent - an expert in influencing, synthesizing, and leading change at all levels of the organization. ● Passionate IT leader - Loves the intersection of business value, user experience and technology. ● Proven experience leading localization and consolidation of business systems and streamlining IT processes. ● Optimistic, positive, comfortable with ambiguity and uncertainty, able to make good business IT judgment. ● Experience with Agile sprint delivery Preferred Qualifications: ● Experience in cross-border projects and global team environments. ● Experience with SOX and the controls of a public company. ● Experience in managing a team of IT professionals capable of supporting core IT infrastructure - network, servers/storage, security, cloud services, and disaster recovery. Bonus points if you... ● Have experience in robotics or high-tech industries. ● Have an understanding of Japanese business culture and social norms. ● Are proficient or fluent in Japanese (a big plus!)

As a System Engineer you will be responsible for development and support of our WMS and logistics applications for customers throughout North America, as well as affiliate group companies. Key Responsibilities and Duties: • Developing professional desktop and mobile systems • Consulting, defining business requirements, designing, developing, testing, and deploying applications • Implementing new software and technologies • Provide technical advice, guidance, training and support to users on hardware and applications • Assessing and troubleshooting issues through resolution as a point of contact • Participating in business meetings with customers Skills/Qualifications • Experience or understanding of software design and development tools and technology • Experience or understanding of IT service processes, incident, problem, and change management • Good analytical and problem solving skills • Self-starters who are flexible and works well with others internally and externally • Taking initiative to find solutions for business requirements • Some knowledge of infrastructure, network and desktop environment is preferred • Strong interpersonal, written and verbal communication skills; must be able to communicate effectively with all levels of staff and management Education and/or Experience • Bachelor’s degree in Computer Science, Information Systems, or equivalent • 0-2 years experience in application design and development • Experience with WMS/SCM and/or freight forwarding systems a plus but not required Language Skills: Fluent in English; business level Japanese Technical Skills: • Database: Oracle, MS-SQL Server, MySQL • Software: Visual Studio, Eclipse, SVN • Programming Language: VB.NET/C#, Java • Experience with Angular framework and/or Bootstrap library a plus • Experience with data transformation of flat files, CSV, Excel, XML, JSON, ODBC and workflow automation a plus

SCOPE: The Customer Service Specialist is the first point of contact to ensure high quality services to xxxxxx customers. This position is responsible for investigating, resolving complex issues and processes regarding expediting orders, complaints, and product inquiries. ESSENTIAL JOB FUNCTIONS: 1. Understands, supports and follows the Corporate Vision, Mission & Values Statements. 2. Understands, follows and supports xxxxxx’s internal quality system policies, procedures and applicable external regulations. • Ensures compliance with export and global medical device regulations. Prepares all export documentations and record filing. 3. Acts as liaison between xxxxxx management and dealers/distributors. • Communicates with appropriate parties within the company to resolve complaints, problems, returns, and repair issues in an efficient and professional manner. • Assists the internal sales force and dealers in resolving complex customer issues. 4. Answers the phone and processes orders. • Addresses customer issues and responds to their requests in a timely manner. • Issues quotes. • Issues RGA numbers and processes returns. 5. Compiles department activities and reports them to higher management. • Maintains critical databases, such as the Customer Maintenance Files. 6. Assists the Accounts Receivable to resolve credit and collection issues. 7. Works with the Inventory Control Department: coordinates consignments, leased equipment, and trial and sets. 8. Documents and maintains current Customer Service procedures. 9. Sources new sales opportunities through inbound l.ead follow-up, outbound cold calls, emails and data analyses 10. Teams up with channel partners (Regional Business Managers, sales reps, etc.) to build pipelines and close deals.

Language : English or Japanese Eligibility Requirements: Candidates must be able to work for any US employer without requiring sponsorship Responsible for participating in and performing, but not limited to, the following tasks: •Driving a car around San Mateo for testing. •Testing support to other team members, as necessary. (Easy operation). Requirement: <Minimum Requirements> ● Driving skill (must have a CA driver’s license) <Preferred Qualifications> • Japanese/English Bilingual (both speaking and writing) • Experience in Automotive industry (Car navigation, car audio, etc.)