Operations Management

· Implement the company's overall values, mission and strategic goals.

· Create detailed business plans designed to attain predetermined goals.

· Provide direction and leadership to all staff at this facility.

· Develop and manage a comprehensive strategy for operation and financial performance.

· Direct, lead and evaluate employees' work and ensuring a healthy corporate culture.

· Manage the branch’s day-to-day operations and generation of revenue to ensure it grows continuously.

· Collaborate with President and other managers on business development and interdepartmental issues.

· Respond to complaints and escalate issues for prompt resolution.

· Cover daily operational tasks when short-staffed/ needed.

· Assume other responsibilities as assigned.

Business Development

· Contribute to business development strategy, sales innovations and the overall profitability of the company.

· Present logistics services available to prospective and existing clients.

· Unearth new business opportunities and turn them into long-term partnerships.

· Help manage the company's finances to achieve financial goals.

· Responsible for facility P&L and budget preparation.

· Conduct periodic departmental audits.

· Stay aware of competitors, the market, expansion opportunities and new industry standards and development.

· Provide insight and information to support business development.

· Drive improvement to quality and cost control while expanding capabilities within the facility.