Inputs sales orders for processing and follows up on orders to ensure delivery by specified dates. Informs customer of shipping date, anticipated delays, and any additional information needed by customer. Traces shipments when necessary and expedites through proper channels. Completes and maintains associated records, files, documents and logs such as sales order log, customer numbers and assigns accordingly. Coordinates with customer regarding order status, ship dates price quotes, availability, back orders, placing sales orders, and the like.