Key responsibilities

• Process and manage purchase orders (POs) received by the sales team. • Coordinate shipment processing and related documentation. • Communicate with customers regarding PO and shipment status, accounts receivable, and related matters (primarily in English). • Communicate with Japanese headquarters and factories regarding orders, shipments, and other operational issues (primarily in Japanese, via email). • Use OMS (Order Management System) for processing and tracking. • Handle transactions and data input through customer portals as needed. • Support sales reporting and data management using Excel, Word, and other Microsoft Office tools. • Assist with Salesforce operations (experience preferred). • Provide administrative support for various ad-hoc tasks as required.

Required Qualifications

• Language Skills: Business-level proficiency in both English and Japanese (reading, writing, and email correspondence required). • Technical Skills: Proficiency in Microsoft Excel and Word (mandatory). • Experience with OMS or similar order management systems preferred.