· Executes sales strategy, initiate contact with existing and potential customers, identify needs and sell appropriate products to meet those needs.

· Calls prospective customers and establish buying cycles, customer needs, and create a customer supplier relationship.

· Increases sales in respective accounts.

· Prepares sales information for customers.

· Establishes buying influences, budgets and purchasing criteria for assigned accounts.

· Secures and places orders taking into consideration delivery dates and inventory levels for fulfillment.

· Oversees projects associated with assigned accounts, including but not limited to new development, community management, internal and external communication, support, and maintenance issues.

· Evaluates assigned account’s business processes and provide recommendations for automation and enhancements that generate additional revenue.

· Collaborates with business development.

· Collaborates with development, marketing, support, community management and QA to ensure the successful launch and acceptable performance of solutions.

· Identifies revenue opportunities within assigned accounts and their community through communications, programs and other activities as needed, collaborating with marketing, community management, business development and support.

· Acts as liaison for internal and external communications with assigned accounts. Manage ongoing conference calls and ensure a positive relationship with assigned accounts. Provide regular status reports and manage task lists on assigned accounts progress for all project areas.

· Manages projects using defined project management tools and communication vehicles.

· Facilitates enhancements to communications, tools, capabilities and product lines.

· Participates in cross functional groups to establish marketing campaigns, product direction and productive solutions.

· Ensures reporting and communications is frequent and bi-directional.