· Order Processing Duties:

o Receiving and processing customer orders, ensuring accuracy and timeliness.

o Communicate with customers regarding order information, prices, shipping dates, delays, and issues.

o Communicate and coordinate with our production team for order fulfillment to complete orders.

o Workorder creation, Invoicing & Follow-ups Management including some customer specific requirements.

o Additional administrative support as needed

· Shipment Duties:

o Shipment Documents Management including verifying shipping documents such as BOLs.

o As needed, arrange Trucks for pickup & deliveries; get quotations from our designated brokers.