· Direct email and phone communication interaction on a daily basis with both internal and external parties in support of assigned accounts.

· Develop Implementation plan and Customer Operating Procedures for new customer business according to the agreed contract and business requirements.

· Develop professional, accurate and timely sales performance reports, customer performance reports, customer presentations, and other reports and presentations as required.

· Provide administrative and general business support to assigned supervisor and to the Household Goods Management Team as required and assigned.

· Teamwork - Must work professionally and effectively with key sales and operations staff in order to achieve target revenue goals.

· Communication/Feedback - Accept feedback willingly; develop and maintain positive working relationships with management, peers and co-workers.

· Process Improvement - Identify new administrative, sales or operations processes that increase overall team efficiency and enhance professionalism and make recommendations for implementation to management.