1. Manage Air Cargo Operations
o Oversee the coordination and management of air import and export shipments.
o Ensure timely and accurate processing of all documentation, including airway bills, invoices, and customs declarations.
o Plan and direct the flow of air traffic moving to and from overseas destinations.
o Open files for each shipment in the dedicated software system.
2. Liaison with Stakeholders
o Communicate effectively with airlines, freight forwarders, customs brokers, and other stakeholders to ensure seamless operations.
o Resolve any issues or delays with shipments in a professional and efficient manner.
o Negotiate with domestic customers, acting as an intermediary for foreign customers, to resolve problems and reach mutual agreements.