Qualifications:

· Highly self-motivated

· Customer service and team-work oriented

· Capable of multitasking and prioritizing

· Teachable and Detail oriented

Required Experience & Skills:

· English + Japanese [i.e., speaking, reading, and writing]

· Experienced in manufacturing or distribution industries a plus

· Minimum 1-2 years’ experience in a customer service or support role

· Experienced in project management, forecasting, or inventory control

· Experienced with Microsoft Office

· Capable of effectively handling all aspects of order and delivery schedules of overseas production programs

· Strong negotiation and interpersonal skills (e.g., lead-time and schedule arrangement)

· Ability to work efficiently and meet tight deadlines

· Provide excellent customer service

· Team player

Inside Sales Assistant Task Summary:

· Manage, organize, and maintain factory purchase orders

· Process factory shipments

· Receive and handle inquiries from the factory or Inside Sales

· Process factory forecast entries

· Process daily factory updates using Excel

· Process and follow up on returned materials with the factory

· Take on projects and tasks as assigned by Management

· Other General clerical duties as assigned by Management