GENERAL POSITION SUMMARY

§ This position is responsible for overall administration and coordination of various human resources

functions, including but not limited to payroll and benefit administration, hiring, employment

policies performance management process and HR compliance in order to maintain and improve

positive and productive working environment which attracts, retains and motivates performing

employees.

§ Human Resources Manager should have an ability to handle/ troubleshoot a wide range of HR

duties including matters with high complexities (e.g., harassment claim investigation, employee

disciplinary process with sensitive circumstances, employee conflict resolution) independently.

ESSENTIAL JOB FUNCTIONS

Maintain Employee Relation and Troubleshoot HR issues

· Act as the point-of-contact to employees for human resources related matters, inquiries and questions.

· Resolve employee relations issues by investigating grievances and proposing appropriate action to

Management.

· Communicate with employees as required in resolving conflicts and acting as a mediator in facilitating

resolution.

· Troubleshoot problems in a timely manner, seeking third-party advice as necessary and follow through the

issues until resolution/ conclusion while recommending measures to prevent reoccurrence.

Maintain Performance Management Program

· Develop, improve and administer various human resources program such as performance management

program under the direction/ instruction from Management.

· Assist Management and department managers in preparation and administration of performance review

process and in identifying, documenting and communicating results and deficiencies in performance.

· Counsel Management and employees to develop and facilitate on-the-job and formal training to develop

employee’s skill and to comply with the applicable regulation.

1) Education & Experience: Bachelor's degree from four-year college or university and 7-10 years of hands-on and diverse human resources experiences, or equivalent combination of education and experience. 2) Certification: Senior Professional in Human Resources (SPHR) from Human Resource Certification Institute (HRCI) or SHRM-CP, SHRM-SCP (preferred)