ESSENTIAL JOB FUNCTIONS

Essential Functions

· Identify and help to develop strategic relations with potential customers in the hydrogen fuel / clean energy industry.

· Maintain customer relationships through regular contact and customer service.

· Make contacts with potential customers to create new business opportunities.

· Assist in the writing of proposals.

· Assist in the development of marketing literature.

· Find solutions to customer problems.

· Keep up with changes in customer environments.

· Understand all of the FOA’s service offerings and clearly communicate them to clients and prospective

customers.

· Attend trade shows, seminars, conferences and hydrogen fuel industry training programs.

· Read publications regarding emerging markets and trends in hydrogen fuel / clean energy technology.

· Generate standard monthly reports and customized reports for customers.

· File weekly or monthly sales reports with managers.

· Recommend short-term and long-term strategies for business expansion through new product lines or enhanced marketing techniques.

· Assist with development of brochures and other marketing literature.

· Assist with website content.

· Establish and maintain knowledge of products and service offerings.

· Analyze corporate data to identify trends.

· Resolve customer complaints.

· Make cold calls for new business.

· Qualify new prospects.

· Coordinate with other associates to increase sales.

· Make sales calls and follow up.

· Generate sales reports and analyzes numbers.

· Schedule meetings and presentations.

· Assist with or conduct presentations for prospective customers.

· Keep customer database current.

· Keep prospective customer database updated.

· Participate in continuing education courses to stay abreast of hydrogen fuel / clean energy technology and trends pertinent to the industry.

Supervisory Responsibility

· This position has no direct supervisory responsibilities.

JOB REQUIREMENTS

Education

Bachelor’s Degree in Business Management, Marketing, or Economics, or equivalent combination of education and experience.

Experience

· 3+ years of experience in the industry preferred

Requirement

· Excellent verbal and written communication skills.

· Excellent sales and customer service skills with proven negotiation skills.

· Excellent organizational skills and attention to detail.

· Proficient with Microsoft Office Suite or related software.

· Additional language skill in Japanese is a big plus, but not a must