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Bilingual En/Jp IT Support Engineer  (71706-4)

EMPLOYMENT REQUIREMENTS:
o Bilingual English / Japanese 
o Must have an IT Customer Support experience.

DUTIES:
o Assist support team members in a timely manner
o Develop good teamwork with other employees and external vendors and staff.
o Configure, operate, and maintain existing systems of the End-user.
o Perform technical support and troubleshooting of sever, PC, and Network of the End-user.
o Provide solutions and perform trouble isolation to the End-user.
o Troubleshoot products and services for 24 hours x 7days on-call duty.
o Report, archive solutions, and countermeasure troubleshooting for future references.
o Support evaluation, implementation, and upgrade existing and new systems.
o Report the status of each support and troubleshooting progress to your team/leader.
o Work on any additional tasks requested by supervisor as needed.
o Details of assigned tasks could change per contract term.

詳細情報Job Detail

Job Category IT/Technology
Position Bilingual En/Jp IT Support Engineer
Job Order # 71706-4
Salary $70K± DOE/yr
Working Location New York
Hours 8-17
Days M-F
Bonus
Parking Yes
Medical Yes
Dental Yes
Holiday Yes
Sick Leave Yes
Vision Yes
401K Yes
Profit Sharing
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