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Operation Supervisor  (44256-6)

RESPONSIBILITIES INCLUDE:

Order Entry
Process purchase orders received from customers and sales representatives, issuing P.O. by Fax to XXX Corporation and XXX affiliates, entering load sheets (products, customers,
bill-to, ship-to), order entry in Great Plains system, maintenance on existing orders (increases, decreases, cancellations, etc)

Shipping Schedule Control
Updates shipping schedules, responds to customer inquiries as to status of order, negotiate
shipping schedule with XXX Corporation and XXX affiliates, shipping plan

Shipping Coordination
Communicates with XXX Corporation, XXX affiliates, customers and sales representatives for schedules and shipping documents, prepare packing lists for all related sample shipments

Returned Merchandise Management
Work with SCM and Accounting Departments to ensure returned goods are tracked and monitored, follow up with Accounting to ensure credits are issued or received

Catalog Control
Process requests for catalogs, updates inventory of catalog supply, ordering catalogs
from XXX Corporation and XXX affiliates when necessary

Supervisory Responsibilities
Provide training and guidance to all Operations Coordinators, and Inside Sales Coordinators, responsible for checking daily work, advise Senior Management of recurring problems in daily work that cannot be corrected with mentoring

Other
Customer inquiries, faxing of engineering specs, proof-reading of letters and documents for Sales Account Representatives, maintain files and records for elated accounts, special assignments as requested by Management including travel coordination when necessary

Reports to
Sales Account Representative -> Assistant General Manager -> Managing Director

詳細情報Job Detail

Job Category Logistics
Position Operation Supervisor
Job Order # 44256-6
Salary Up to $60K / yr
Working Location Novi
Hours 8:30-17:00
Days M - F
Bonus Yes
Parking Yes
Medical Yes
Dental Yes
Holiday Yes
Sick Leave Yes
Vision Yes
401K Yes
Profit Sharing
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