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Bil E/J Customer Quality Engineer   (43803-6)

Essential Duties & Responsibilities:
Facilitate and mediate three-way technical teleconference calls with customers/xxxx/Xxxx with full translation and accuracy
Document translation of critical business needs and technical documents with accuracy
Review product quality issues and determine the need and scope for Xxxx corrective actions
Interface with Sanken quality group, customer supplier quality engineers, and automotive OEMs as the voice of Xxxx quality engineering
Coordinate root cause analysis of complex problems
Coordinate and help define corrective actions for a wide range of IC and sensor failure modes
Provide leadership and guidance to problem-solving teams by use of various quality tools and bilingual skill
Prepare 8D corrective action reports, and explain root cause and corrective actions to Sanken quality and end customers
Coordinate customers’ questions inside and outside the organization with bilingual skills
Join on customer audits of Xxxx facilities and processes outside Japan

Education & Experience:
Native to Japanese language skills and 5+ years’ experience in Japanese automotive business practices or in similar industry is required
Fluent in English language with 3+ years’ working experience with US based company
Bachelor’s Degree in a related technical field (Electrical, Mechanical, Chemical)
5+ years’ experience in semiconductor engineering (wafer fab, IC test, or assembly) preferred
Knowledge and experience of quality tools such as fault-tree analysis, Ishikawa analysis, 5-why, and 8D methodology.
Skilled in the use of MS Office software

Skills & Abilities:
Ability to lead and mediate three-way conference calls with customers by translating all discussions with accuracy
Understand Japanese and American culture
Confident, self-driving and self-learning
Ability to develop collaborative relationships in a fast paced environment
Ability to lead multi-cultural and multi-language team with confidence
Ability to travel internationally on an infrequent basis - 10%

詳細情報Job Detail

Job Category Engineering
Position Bil E/J Customer Quality Engineer
Job Order # 43803-6
Salary Up to $90K DOE
Working Location Worcester
Hours 8 - 5
Days M - F
Bonus
Parking Yes
Medical Yes
Dental Yes
Holiday Yes
Sick Leave Yes
Vision Unknown
401K
Profit Sharing
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