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Bil. E/J Application Engineer  (43632FH)

Responsible for providing engineering support to customers and internal organization. Additional responsibilities include product and service development improvement as well as marketing and sales activities. This role requires fluency in both Japanese and English.
Job Responsibilities:

• Answer customer phone calls/emails/chat regarding technical support, orders, and quotes for products, services, and website.
• Work with customers and help create cross reference for products.
• Help proofread or create technical/marketing materials, brochures, emails, and web content. bid
• Help with maintaining and development of company website and paper catalog, catalog pages, technical specifications, pricing tables, dimensional tables, extensive translation and proofreading.
• Ensure compliance to quality and help resolve issues regarding quality claims.
• Help maintain product database (pricing, part validation system, etc.)
• Work with special quotations for customers requiring components outside the catalog specifications.
• Create presentation materials and present during Customer Visits, Trade Shows, Seminars, and Webinars.
• Support department’s promotional activities
• Internal Training – Create and present training material to Sales, Customer Service, Inside Sales and other internal groups.
• Record the customer inquiries in our internal system
• Generate potential business opportunities for the Sales team from customer inquiries
• Drive improvement by reporting customer’s issues to proper teams within the organization.
• Maintain the and help build Engineering FAQ
• Travel 1-2 days average per Month.
• Occasional Saturday work is required
• Other projects requested by manager

Competency Requirements:
• Be able to speak and read in fluent Japanese
• Bachelor’s Degree in Mechanical, Robotics, Automation, or Industrial Engineering.
• 1 to 5 years of design and/or business development experience, engineering support
• Experience and ability to work closely with Customers in order to generate sales.
• Familiarity with Automation or Assembly equipment and industry.
• Excellent verbal/written communication skills in English.
• Knowledge of manufacturing processes and equipment.
• Knowledge of either Solidworks, Inventor or other 3D programs
• Excellent knowledge of Excel, Word, Outlook, Access and PowerPoint
• Great problem solving skills, initiative, creativity, and desire to grow business.
• Highly motivated, driven, responsible, possess leadership skills, and results oriented.

詳細情報Job Detail

Job Category Engineering
Position Bil. E/J Application Engineer
Job Order # 43632FH
Salary $Open
Working Location Schaumburg
Hours 8 - 5
Days M - F
Parking Yes
Medical Unknown
Dental Unknown
Holiday Yes
Sick Leave Yes
Vision Unknown
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