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Bilingual En/Jp System Engineer (LAN)  (70830MV)

EMPLOYMENT REQUIREMENTS:
- Bilingual English and Japanese (Conversational is OK)
- 3+ Years Work experience as LAN Engineer.
- 3+ years of TCP/IP network work experience or equivalent knowledge.
- Communication skills with customers, vendor/carrier and company staff.
- Documentation skills.
- Microsoft office products (Visio, Word, etc.) skills.
- Own car for visiting customer offices

DUTIES:
• Assists & Support customers (internal & external) with installation, upgrading, configuration, troubleshooting and ongoing usability of workstations (desktops/laptops) printers, peripheral equipment, networking hardware, VPN, and software (on-site and remote)
• Support in-person and remote employee support on hardware, software, questions, and network related problems (on-site and remote)
• Manage related to servers & Network document
• Creates, manages, documents and updates trouble tickets as necessary within the company ticketing system
• Escalation of problems when unable to resolve
• Other duties as assigned by Supervisor
• Provides advanced level technical support with the Microsoft suite of products (Windows 7/8/10, Office 2010/2013/2016, etc.)
- Ensures successful completion of all daily tasks (externally and self-assigned)
- Design LAN/system and provide solution to the customers
- Support Sales team for hearing and proposal materials
- Work at night and weekend if needed
- Take a business trip with U.S. and aboard if needed
- Create and update System Document, Operation Manual, Knowledge Base, Trouble History, etc.)

詳細情報Job Detail

Job Category IT/Technology
Position Bilingual En/Jp System Engineer (LAN)
Job Order # 70830MV
Salary Up to $55K/yr
Working Location San Jose
Hours 9-17
Days M-F
Bonus
Parking Yes
Medical Yes
Dental Yes
Holiday Yes
Sick Leave Yes
Vision Yes
401K Yes
Profit Sharing
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